Frequently Asked Questions

Question No.
Questions
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ANSWERS

Question No 1
How to become cop in Khyber Pakhtunkhwa Police?

RECRUITMENT AS CONSTABLE

1.         Job Announcement

    • Announcement for recruitment as Constable is made in the leading local and national newspapers.
    • This is time when you should apply for the post of Constable

2.         Eligibility   

    • Education:             Matric
    • Age:                     18-25 years
    • Height:                  5’ and 7”
    • Chest:                   33” X 34-1/2”

3.         How to Apply

    • Go to the office of the District Police Officer (DPO)
    • Submit your credentials including application, attested photocopies of your educational documents copy of CNIC, latest photograph etc.
    • Measurement of the height and chest of the candidates are made at the OASI Branch.
    • Applications of only those candidates, who fullfill the above eligibility criteria, are accepted.

4.         Physical Test

    • All eligible candidates are called for physical test on one day.
    • All candidates are subjected to a 3-4 kilometer run in the supervision of the Police high-ups and media to ensure merit/transparency.

5.         Written Test & Interview

    • All candidates who qualify the run are called for a Written Test (General) and Interview.
    • Marks of Test and Interview are compiled and result sheet is prepared for all the candidates.

6.       Result Announcement

    • Result sheet is displayed on the notice board which shows successful candidates.
    • Waiting list is also displayed on the notice board.
    • In case if successful candidates do not join, the candidates on top of the waiting list are called for jobs in the Khyber Pakhtunkhwa Police.

Question No 2 
What are the Ranks of Police Officers/Officials?

SENOIR RANKS

Rank

Abbreviation

BPS

Rank Badges

Inspector General of Police / Provincial Police Officer

IGP /PPO

22/21

Additional Inspector General

Addl: IG

21

Deputy Inspector General / Regional Police Officer / City Police Officer

DIG / RPO / CCPO

20

Senior Superintendent of Police / Assistant Inspector General

SSP/AIG

19

Superintendent of Police

SP

18

Additional Superintendent of Police / Deputy Superintendent of Police

ASP / DSP

17


JUNIOR RANKS

Station House Officer / Police Inspector

Inspector / SHO

16

Sub-Inspector

SI

14

Assistant Sub-Inspector

ASI

09

Head Constable

HC

07

Constable

FC

05

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Question No 3 
How to contact Police offices and Police Stations?

Instructions

  • Go to the Home page of the official website of the Khyber Pakhtunkhwa Police (www.kppolice.gov.pk).
  • On the right top side of the Home page Click on the link labeled as “Telephone Directory”.
  • A map of the Khyber Pakhtunkhwa province is displayed.
  • Click on the district to display the Telephone and Fax numbers of all the Police offices and Police Stations in the district.
  • The same can be repeated for any district.

Question No 4 
What are the Emergency numbers in the Province?

Instructions

  • Go to the Home page of the official website of the Khyber Pakhtunkhwa Police (www.kppolice.gov.pk).
  • On the left side of the Home page there is list of links labeled as Quick Links.
  • In the Quick Links towards the bottom click on the link titled as Emergency Numbers.

Emergency Numbers page contains the telephone numbers of Police, Fire Brigade, Edhi and other important emergency numbers.

Question No 5 
How to get Computerized Driving License?


Learner Permit 
Requirements:-

    1. NIC of the Concerned District (in case of the out district, permission may be granted from the concerned MLA/DPO in advance)
    2. Medical Form Duly signed from the Medical officer
    3. Fee Slip deposit in the designated Bank i.e. Rs 125 or 250

After fulfilling the above requirement the applicant is eligible for getting the computerized learner permit.
Procedure:- 
Step1
Token issuance
:- For getting a computerized learner permit Token will be issued to the applicant in which the applicant NIC no, name, type of license, deposited amount, date of fee deposited and bank name are stored in the data base.
Step 2
Applicant Detail: - In this phase the applicant personal information are stored in the data base i.e. Father Name, Date of Birth, Present Address etc
Step 3
Medical Information: - Applicant Blood group height weights are stored in this phase.
Step 4
Image storing: -         Applicant picture are captured and stored in the data base.
Note: - No Image will be captured in advance only that image will be captured whose get token 1st.
Step 5
Issuance of Learner permit: -After completing all the above four steps the system print a page which contain two portion one computerized Lerner permit and the other is applicant detail. The printed page will hand over the applicant for proof reading and verification. In case of no mistake the former mentioned portion (learner permit) is handed over to the applicant and later portion (history sheet) is kept in record.
Responsibility / Instruction for Learner permits Operator: - At the end of each day the said operator print a complete daily basis report of learner permit (sample are annexure A), reconcile the report with history sheet and handed over to the traffic Clerk by taking proper receiving (Annexure B). It is also the responsibility of the said operator to send a daily basis report to the concerned MLA and DPO/SSP traffic Police.
Beside with daily basis report the said operator will maintain another daily report which contains total revenue received on that particular day with total no of learner permit (annexure C).
Responsibility / Instruction for traffic Clerk for Learner permits: - The traffic clerk will check the record of learner permit history sheetwith the daily report and givereceiving to the learner permit operator .in case of not handing over the said record on daily basis it is theresponsibility of the concerned traffic clerk to update the MLA with the latest situation. The history sheet along with the report is then send to MLA for signature.
Note: - on each learner permit the MLA signature will be scanned and printed.

Test Page 
Requirements:-

    1. NIC
    2. Valid learner permit
    3. Medical Form Duly signed from the Medical officer
    4. Fee Slip deposit in the designated Bank i.e Rs 125 or 250

After fulfilling the above requirement the applicant is eligible for getting the test page.
Procedure:- 
Step1 
Token issuance: - For getting a test page Token will be issued to the applicant in which the applicant NIC no, name, type of license, deposited amount, date of fee deposited and bank name are stored in the data base.
Step 2
Medical Information: - Applicant Blood group height weights are stored in this phase.
Step 3
Test page Issuance: - A test page is issued to the applicant Applicant with giving him a proper date for test.
In this phase the file is handed over the applicant by telling him the location of test. for Low category i.e. Motor car jeep etc the person will appear before the MLA and for higher category i.e. LTV.HTV etc the applicant will have appear before the committee i.e. MVE and Secretary RTA.

Fresh  License Issuance 
Requirements:-

    1. Pass Test page duly signed by the MLA (in case of failing the test the applicant must repeat the phase 2 i.e. again printing the test page by depositing again the said amount in the bank)
    2. NIC of the Concerned District (in case of the out district, permission may be granted from the concerned MLA/DPO in advance)
    3. Medical Form Duly signed from the Medical officer
    4. Fee Slip deposit in the designated Bank i.e. Rs 125 or 250
    5. Fee Slip Deposited in the Bank for license Issuance i.e. Rs.600 or Rs.1200

After fulfilling the above requirement the applicant is eligible for getting the computerized driving License learner permit.
Procedure:- 
Step     1
Token issuance
:- For getting a computerized driving license Token will be issued to the applicant in which the applicant NIC no, name, type of license, deposited amount, date of fee deposited and bank name are stored in the data base.
Step     2
Thumb and Signature storing: -      Applicant thumb and signature are store on the database.
Step     3
Issuance of Fresh driving License: -After completing all the above steps the system will give a computerized driving license no to the applicant and a receipt is handed over to the applicant by telling him the receiving date of CDL and the history sheet is kept in record.
Responsibility / Instruction for Fresh License issuance Operator: - At the end of each day the said operator print a complete daily basis report of fresh driving licenses (sample are annexure D), reconcile the report with history sheet and handed over to the traffic Clerk by taking proper receiving on Performa (Annexure B). It is also the responsibility of the said operator to send a daily basis report to the concerned MLA and DPO/SSP traffic Police for information.
Beside with daily basis report the said operator will maintain another Performa which contain the total no of fresh licenses with revenue (annexure C).
Responsibility/instruction for Traffic Clerk:-
It is the responsibility of traffic Clerk to give a test no to those applicant who pass the test and maintain the record. At the end of each day the fresh driving licenses history will be received from the concerned fresh license issuance computer operator and reconcile with the test no and report of that particular day. In case of not handing over the said record on daily basis it is theresponsibility of the concerned traffic clerk to update the MLA with the latest situation.    

Conversion 
Requirements:-

    1. NIC 
    2. Medical Form Duly signed from the Medical officer ( for above 50 age )
    3. Fee Slip deposit in the designated Bank i.e.
    4. Form E duly signed by renewal clerk, traffic clerk and approval of MLA

After fulfilling the above requirement the applicant is eligible for getting the computerized driving License.
Procedure:- 
Step     1
Token issuance
:- For getting a computerized driving license Token will be issued to the applicant in which the applicant NIC no, name, type of license, deposited amount, date of fee deposited and bank name are stored in the data base.
Step     2
Applicant Detail: - 
In this phase the applicant personal information is stored in the data base i.e. Father Name, Date of Birth, and Present Address etc.
Step     3
Medical Information: - Applicant Blood group height weights are stored in this phase.
Step     4
Thumb and Signature storing: -      Applicant thumb and signature are store on the database
Step     5
Image storing: -         Applicant picture are captured and stored in the data base.
Issuance of Computerized driving License against the Old Driving License: -After completing all the above steps the system will give a computerized driving license no to the applicant and a receipt is handed over to the applicant by telling him the receiving date of CDL and the history sheet is kept in record.
Responsibility / Instruction for License issuance Operator: - At the end of each day the said operator print a complete daily basis report of Conversion driving licenses (sample are annexure E), reconcile the report with history sheet and handed over to the traffic Clerk by taking proper receiving on Performa (annexure B).the renewal operator will maintain the category wise report (annexure C) which contain total revenue and total no of conversion licenses. It is also the responsibility of the said operator to send a daily basis report to the concerned MLA and DPO/SSP traffic Police for information.

Responsibility/instruction for Traffic Clerk:-
Before issuing the CDL for conversion the renewal clerk maintain a register in which the record of history sheet will be maintained by going a proper no. after proper entry in computer the said history sheet when returned it must be checked/reconsile with that register no. In case of not handing over the said record on daily basis it is theresponsibility of the concerned traffic clerk to update the MLA with the latest situation.   

Duplicate 
Requirements:-

    1. NIC 
    2. Stamp paper
    3. FIR
    4. Fee Slip deposit in the designated Bank i.e.
    5. Duplicate Form  duly signed by traffic clerk and approval of MLA

After fulfilling the above requirement the applicant is eligible for getting the duplicate computerized driving License.
Procedure:- 
Step     1
Token issuance
:- For getting a duplicate computerized driving license Token will be issued to the applicant in which the applicant NIC no, name, type of license, deposited amount, date of fee deposited and bank name are stored in the data base.
Step     2
Duplicate data storing: -       
in this phase Applicant duplicate information are stored in the database i.e. FIR no, Date and remarks
Responsibility / Instruction for Duplicate License issuance Operator: - At the end of each day the said operator print a complete daily basis report of duplicate driving licenses (sample are annexure F), reconcile the report with history sheet and handed over to the traffic Clerk by taking proper receiving on Performa (annexure B).the renewal operator will maintain the category wise report (annexure C) which contain total revenue and total no of Duplicate licenses. It is also the responsibility of the said operator to send a daily basis report to the concerned MLA and DPO/SSP traffic Police for information.

Responsibility/instruction for Traffic Clerk:-
The traffic clerk will receive the history sheet of duplicate licenses reconcile with the report and give a proper receiving to computer operator. In case of not handing over the said record on daily basis it is theresponsibility of the concerned traffic clerk to update the MLA with the latest situation.    

Endorsement 
An applicant who has already computerized driving license wants to upgrade his/her license from Motor car to LTV or HTV etc is called Endorsement.
Requirements:-

    1. NIC 
    2. Learner permit
    3. Test Page passed from RTA and Approved by MLA
    4. Fee Slip deposit in the designated Bank

After fulfilling the above requirement the applicant is eligible for getting the computerized driving License.
Procedure:- 
Step     1
Token issuance
:- For getting a Upgraded computerized driving license Token will be issued to the applicant in which the applicant NIC no, name, type of license, deposited amount, date of fee deposited and bank name are stored in the data base.
Step     2
Issuance of CDL for Specific category: - 
After test passes the applicant information motor car type is upgraded.
Responsibility / Instruction for Endorsement License issuance Operator: - At the end of each day the said operator print a complete daily basis report of upgraded driving licenses (sample are annexure G), reconcile the report with history sheet and handed over to the traffic Clerk by taking proper receiving on Performa (annexure B).the renewal operator will maintain the category wise report (annexure C) which contain total revenue and total no of Upgraded licenses. It is also the responsibility of the said operator to send a daily basis report to the concerned MLA and DPO/SSP traffic Police for information.

Responsibility/instruction for Traffic Clerk:-
The traffic clerk will maintain a register for endorsement in which a no will be allotted to that particular applicant with MVE test no and date and duly signed from MLA in case of out district license the traffic clerk intimate the concerned district for updating the master record by giving him a test no and endorsement no. all the history sheets will be received from computer section on daily basis.  In case of not handing over the said record on daily basis it is theresponsibility of the concerned traffic clerk to update the MLA with the latest situation.

Renewal 
Requirements:-

    1. NIC 
    2. Medical Form Duly signed by the Medical officer ( for above 50 age )
    3. Fee Slip deposit in the designated Bank i.e.
    4. Expired Computer driving Licenses
    5. Computerized history sheet page approved by MLA

After fulfilling the above requirement the applicant is eligible for getting the renewal computerized driving License.
Procedure:- 
Step     1
Token issuance
:- For getting a renewal of computerized driving license Token will be issued to the applicant in which the applicant NIC no, name, type of license, deposited amount, date of fee deposited and bank name are stored in the data base.
Step     2
Medical Information: - Applicant Blood group height weights are stored in this phase.
Step     3
Renewal 

 In this phase the renewal of licenses is made with the unique licenses no. 
Responsibility / Instruction for License issuance Operator: - At the end of each day the said operator print a complete daily basis report of Renewal driving licenses (sample are annexure G), reconcile the report with history sheet and handed over to the traffic Clerk by taking proper receiving on Performa (annexure B).the renewal operator will maintain the category wise report (annexure C) which contain total revenue and total no of renewal licenses. It is also the responsibility of the said operator to send a daily basis report to the concerned MLA and DPO/SSP traffic Police for information.

Responsibility/instruction for Traffic Clerk:-
Before issuing the CDL for renewal the renewal clerk maintain a register in which the record of history sheet of renewal will be maintained by going a proper no and approval from MLA. After proper entry in computer the said history sheet when returned it must be checked/reconcile with that register no. In case of not handing over the said record on daily basis it is theresponsibility of the concerned traffic clerk to update the MLA with the latest situation.

Question No 6 
How to get Police clearance certificate?
                                

Instructions

  • Prepare the stamp paper (Rs 30 or more) in the District Katchery and verify it from the Notary Public.
  • Submit the stamp paper along-with CNIC Copy, Passport copy and 02 passport size recent pictures in your respective District Police Officer.
  • The case is forwarded for comments to the circle incharge (DSP), who forwards it to the concerned Police station to verify the criminal record and character of the applicant.
  • The case is returned with the comments back to the district office through concerned circle incharge.
  • If there is nothing adverse against the applicant then Police Clearance Form (in duplicate) of the applicant is prepared after obtaining his/her thumb impression and affixing photograph.
  • One copy of the Police Clearance Form is retained in the Police office for record and the other is issued to the applicant.

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Question No 7 
How to lodge Complaint?

  • Go to the Home page of the official website of the Khyber Pakhtunkhwa Police.
  • On the left side of the Home page there is list of links labeled as Quick Link.
  • Click on the link labeled as “Complaint against Police”.
  • A data entry form is displayed on your screen.
  • Fill details in all the fields including Name, Father Name, CNIC number etc.
  • All the fields marked with asterisk (*) are mandatory to be filled.
  • Initially the complaint service is for district Peshawar only.
  • Landline Telephone number is mandatory to be provided to ensure that the complainant and the complaint are genuine.
  • The complaint will be verified telephonically before taking action on the complaint.
  • Once the complaint is successfully submitted a complaint number is automatically generated and dispayed on the screen.
  • Complaint progress can be traced using the compliant number.
  • The complainant will make all correspondence relating to the status of his/her complaint using the email address (complaint@kppolice.gov.pk).

Question No 8 
How to provide information to Police?
                                

Instructions

  • Go to the Home page of the official website of the Khyber Pakhtunkhwa Police (www.kppolice.gov.pk).
  • On the left side of the Home page there is list of links labeled as Quick Links.
  • Click on the link labeled as “Help Prevent Crime” and then click on the sub-link “Information to Police”
  • A data entry form is displayed on your screen.
  • Fill the form with the factorial data and help Police to take all measures to protect the life and property of the honourable citizens of the province.
  • The iformation you share with Police department is given top priority and the information is kept totally secret.
  • Your timely and true information can drastically reduce crime from the province.

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Question No 9 
What is the procedure to provide feedback / suggestions to Police department?
                                

Instructions

  • Go to the Home page of the official website of the Khyber Pakhtunkhwa Police (www.kppolice.gov.p).
  • On the left side of the Home page there is list of links labeled as Quick Link.
  • Click on the link labeled as “Feedback”.
  • A data entry form is displayed on your screen.
  • Fill the form with relevant data.
  • Your timely feedback and valuable suggestions are of given due importance by the Police department and your suggestions are adopted and incorporated.


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Question No 10
What to do if an insane person comes to your house and behaves in an unruly manner?
                                

Instructions

  • Avoid him as far as possible.
  • If he is a known person or a neighbor of yours, inform his family members and make arrangements to take him safely to his house.
  • Try to obtain the service of a Police Officer.
  • You should always act to prevent any possible harm that may be caused by him. If his behavior is liable to cause damage especially to the property and if your reaction can cause any harm you should refrain from doing so. If you feel that this insane person is going to act in a manner that will cause you an injury or your death, you can act for your private defense against him although he is an insane person.

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Question No 11
What to do if a suspicious character is loitering closer to your house as near an important public place?
                                 

Instructions

  • Discuss this matter with neighbors and make further inquiries about the persons
  • Take steps to obtain the service of the Police Officer by dialing 15
  • Try to establish his identity if you see him again
  • If the suspicious person has come in a vehicle or a Motor cycle, it is important to note the registration number and the color of the vehicle or Motor cycle.

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Question No 12
What to do when steps be taken when buying a vehicle?
                                 
Instructions

  • Produce the Chassis number, Engine number, and the Registration number of the vehicle to vehicle checking system established at CPO Peshawar and verify the stolen of the the vehicle (stolen or not).
  • When you purchase a vehicle, you should produce all documents and register it in your name. If not, you may be liable for any crime committed prior to.

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