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08-01-2019

The KP police has released the annual performance report of the Police Access Service across the province
The Khyber Pakhtunkhwa police has released the annual performance report of the Police Access Service across the province. As per report of the year 2018, a total of 7087 complaints were received in these centers in which 5827 were solved to the entire satisfaction of the complainants.
As per directives of the IGP Khyber Pakhtunkhwa Salahuddin Khan Mehsood, the Khyber Pakhtunkhwa police was strying hard to serve the humanity through best smart policing. Police Access Service is also proving a mile stone and ensuring “best of the best policing” to the complainants
In the year 2018, a total of 7087 complaints were received in these centers in which 5827 complaints were effectively solved while the rest were referred to the relevant forums for early solution. As per district wise record and available data, Peshawar police received 1915 complaints in which 1387 were solved as per attached expectations of the complainants. Similarly, the details of the complaints received and addressed by rest of the districts of the province is as: Mardan disputed off 712 out of 802, Charsadda 383 out of 407, Nowshera 287 out of 354, Swabi 307 out of 322, Swat 168 out of 195, Buner 89 out of 95, Shangla 42 out of 46, Dir Lower 94 out of 98, Dir Upper 44 out of 54, Chitral 54 out of 62, Abbottabad 322 out of 430, Haripur 148 out of 176, Mansehra 315 out of 397, Battagram 38 out of 51, Kohistan Lower 4 out of 8, Kohistan Upper 9 out of 13, Tor Ghar 1 out of 2, Kohat 290 out of 300, Hangu 51 out of 55, Karak 214 out of 258, Bannu 289 out of 305, Lakki Marwat 300 out of 331, DIKhan 219 out of 319 and Tank 60 out of 92 received complaints.
Moreover, the Khyber Pakhtunkhwa has recently posted SP rank police officers in all districts of the province for the intime and early redressal of public complaints. Prior to this, junior rank officers were discharging this duty. In this respect, all RPOs will formally inaugurate the SP complaint office in their respective regions very soon. Similarly, the dedicated contact numbers to be allotted to these district complaint offices will be shared with the general public so as to make it accessible to them where patient hearing would be given to their complaints and prompt result oriented action would be ensured on the spot. Moreover, all Police Access Service would be linked with the police Internal Accountability and performance and achievements of the district complaints cell and Police Access Services would be publicized on regular basis.
These public service oriented police projects will effectively bridge the gap between public and police and will prove an effective forum for early redressal of the public complaints in future.