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15-11-2016

IGP KP Nasir Khan Durrani, Inaugurates Newly Constructed Police Assistance Lines & Dispute Resolution Council in Kohat
IGP KP Inaugurates Newly Constructed Police Assistance Lines & Dispute Resolution Council in Kohat
The IGP KP Nasir Khan Durrani inaugurated the newly constructed complex for Police Assistance Lines and Dispute Resolution Council during his visit to Kohat on 15th November 2016. The initiatives of Dispute Resolution Councils and Police Assistance Lines were initiated in Khyber Pakhtunkhwa Police during the year 2014 as part of its community engagement and public service projects. With the shifting of their operations to the newly constructed premises, the efficiency and service delivery of Police Assistance Lines and Dispute Resolution Council Kohat would certainly witness a marked improvement while providing state of the art facilities for the citizens.

The inauguration ceremony was also attended by the Provincial Minister for Law, Former Chief Justice Peshawar High Court Justice (Retd) Ibn e Ali, Former Governor Khyber Pakhtunkhwa Lt General (Retd) Iftikhar Hussain Shah, MNA Shehryar Afridi, District Nazim Kohat Maulana Niaz, members of Dispute Resolution Councils Kohat, District Councillors, local elders and representatives of all political parties. Speaking on the occasion, the participants commended the efforts of Khyber Pakhtunkhwa Police for bringing about a sustainable and marked improvement in its service delivery.

The Police Assistance Lines is aimed at providing everyday police related services to its prime clientele, the citizenry of Kohat, in a welcoming, courteous and comfortable environment. The services being offered at Police Assistance Lines Kohat include Theft/Lost Items Reporting; Tenant Information Reporting; CNIC Verification; Vehicle Verification; Police Character Verification Certificate; Police Security Clearance Certificate; Child Lost & Found and Legal Advice.

Police Assistance Lines has been designed to offer one window and expeditious solution for everyday police related issues within shortest possible given time frame. Henceforth, once an application for any of the offered services is made in Police Assistance Lines, it will be the responsibility of the Police Assistance Lines staff to follow up the progress and ensure completion of the requested action within the given time frame. Explaining the rationale behind establishment of Police Assistance Lines, the IGP KP Nasir Khan Durrani said that the decision to launch Police Assistance Lines was taken keeping in mind the troubles and difficulties faced by an ordinary citizen vis a vis his/her everyday matters pertaining to police department.

During the inauguration event, the IGP KP and the guests were also briefed about the working of Dispute Resolution Council Kohat since its inception in 2014. The participants were informed that since its inception a total of 557 applications were received in DR Kohat out of which 413 were amicably resolved, 18 were referred for legal action while 126 are under process. Speaking on the occasion the IGP KP and other dignitaries paid rich tribute to the valuable services being rendered by the members of DRC Kohat. The IGP KP further added that owing to the unprecedented litigation volume it has become increasingly difficult for the formal criminal justice forums to ensure prompt and easy dispensation of justice. The IGP hoped that DRC Kohat would continue to facilitate the citizens in amicable resolution of their disputes.