SOS Alert Service

SOS Alert Service is a one-click alert service for prompt intimation to Police in cases of major incidents with all relevant information about venue and its location. All educational institutions, Banks, media houses, NADRA offices etc., are linked online with the system through an App and by clicking Help button are connected through live call and SMSs.

IGP Helpline (Public Complaint Redressal System)

Khyber Pakhtunkhwa Police launched a new and updated version of the IGP Helpline, an important public service delivery initiative, to facilitate the public in registering their complaints using all available modes of communication without any limitation. Now public can send their complaints directly to the IGP Helpline using SMS & Social Media, free call, Mobile App, Twitter, Facebook, WhatsApp, online, email, Fax, By Post and In Person.

            When public complaints are registered in the automated system unique complaint IDs are generated. The complainants can track their complaints through these IDs. The system is driven based on timelines and notifications are generated for delays and pendency. The complainant is informed about the progress and status of his application at any stage. This has again made the complaint redressal system transparent and has certainly made the police more accountable.

Raabta Traffic App (Public Facilitation)

Raabta Traffic App is launched to ensure smooth drive and facilitate the road users. Citizens can check the status of the road for jamming using the App and can choose the alternate routes to ensure timely arrival at their destinations.. Other features included in the App are real time driving license verification, status of driving license renewal, fine payment verification, and contact details of the nearest mechanic for repair & maintenance of the vehicle if there is some fault during drive etc.

Emergency Helpline for Marginalized Segments (EHM App)

Khyber Pakhtunkhwa Police has developed and launched EHM mobile App to provide emergency services to Women, Children, Transgender, Minorities and Disabled Persons. EHM service is providing direct access to Police with a single click of button in cases of harassment, torture, abuse etc.

By Pressing SOS button from the Mobile App a SOS Signal and Automatic Call is generated to a specific desk at Police Call Center. Call and Victim details including location are re-routed to specific response team in the area who tracks and locates the victim location. A call is automatically established between the victim and the response team when it reaches in the vicinity to provide assistance to the victim. All processes from emergency call to provision of required emergency services are completed with minimal physical intervention and every step is date and time stamped to ensure timely help to the victim.

Police Jawan App

1. Police Jawan App has been launched to provide a dedicated platform to the Police Jawans.
2. Police Jawans can now send their problems, issues and grievances directly the Inspector General of Police Khyber Pakhtunkhwa.
3. The App is available on the Police website (kppolice.gov.pk) and Play Store.
4. The App can be installed and registered by the police personnel of Khyber Pakhtunkhwa Police only.
5. At the Signup of the App the OTP is sent to Police personnel after verification from the HRMS of KP Police.
6. On successful sign up Police Jawans can share information, suggestion and complaints with the office of the Inspector General Khyber Pakhtunkhwa using Text, Pictures, audio and video messages which are then resolved as per given timelines and priorities.

    7. The details of the Police Jawans sharing the information are kept SECRET.

Police Dost App

1. Respected citizens can share information, Suggestions, Report Incidents, submit their complaints and videos & pics of any suspicious activity via Police Dost App.
2. The App is available on the Police website (kppolice.gov.pk) and Play Store.
3. Apps are registered after Sign up using OTP.
4. The details of the citizens sharing the information are kept SECRET.