The Police Access System (PAS) has been raised to increase public accessibility and provide prompt, swift and reliable system of redressal of public complaints. It has been established in Central Police Office, Peshawar on the directions of the Inspector General of Police Mr. Nasir Khan Durrani (PSP) and inaugurated by Mr. Pervez Khattak, the Chief Minister of Khyber Pakhtunkhwa on 12th November, 2014. It. It is a 24-hour service that entertains the public complaints via SMS, FAX, telephone, email, post, in person and toll free help line. It is anticipated to reduce the public-police trust deficit.